Accessibility statement

Accessibility statement for Own Your Home

This accessibility statement applies to 

This website is run by the Department for Levelling Up, Housing and Communities (DLUHC). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some older parts of this website (published before 23 September 2018) are not fully accessible.  For example:

  • some buttons are not correctly identified
  • some heading elements are not consistent
  • some form fields are not labelled correctly

Feedback and contact information

If you need a document we’ve published in a different format contact alternative formats.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: alternative formats.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

MHCLG is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

All content on this website should be accessible.  Issues with the Right to Buy application form have now been fixed.

Preparation of this accessibility statement

This statement was prepared on 25 February 2021

This website was last tested in February 2021. The tests were carried out by Connect Internet Solutions.